Shipping Information

Order Processing and Shipping Update

Year-end holiday season 2021: We are advising customers to shop early this holiday season to avoid shipping delays. To help you plan ahead so that your order arrives on time, here are some important dates to keep in mind.

24 November 2021 - 29 November 2021: Orders with Standard Shipping selected will experience extended processing times before they are ready for pickup by the carrier.

Ordered by 8 p.m. PST Ready for dispatch
24 November 2021 29 November 2021
25 November 2021 30 November 2021
26 November 2021 1 December 2021
27 November 2021 1 December 2021
28 November 2021 1 December 2021
29 November 2021 1 December 2021

Delivery by Christmas, 25 December 2021: While there is no guarantee for delivery by or on a particular day, the below guidance has been provided by the carriers for delivery by Christmas.

Shipping Mode
Order by 8 p.m. PST
Standard (US) 12 December 2021
Priority (US) 16 December 2021
Standard (Canada and Mexico) 1 December 2021

Holiday closure dates: As the fulfilment center is closed on Christmas and New Year's Day, orders will be picked and packed for dispatch on these dates:

Ordered on
Processed on
23 December 2021 - 26 December 2021 27 December 2021
30 December 2021 - 31 December 2021 3 January 2022
1 January 2022 - 2 January 2022 3 January 2022



Destination Countries

Our US store ships to the US, Canada and Mexico. If your country is not in this list, please visit our other regional stores.

Buy in Europe:

Buy Worldwide:


Shipping Options

Two shipping options are offered - Standard and Priority.

Standard shipping uses a distribution network that includes the local postal service.

Priority shipping will also involve the local postal service as the last mile carrier but will have an overall shorter delivery time compared to Standard shipping. As the average shipping time is 5 - 7 working days, please be aware that this is not USPS Priority Mail nor is it an express delivery.


Regular Processing Time

We process your order for shipping in approximately 24 hours on weekdays after your order has been confirmed. Orders confirmed on Fridays are processed on the following Monday or next working day.

Orders that are still being processed have not been shipped.


Regular Shipping Times

Standard shipping

US: 7 – 10 working days*

Canada & Mexico: 10 - 16 working days*

Priority shipping

US: 5 – 7 working days*

Canada & Mexico: Priority shipping is not available

*The actual delivery time is subject to change without notice. We are unable to offer guarantees on shipping times and your order may take longer to arrive for a variety of reasons outside our control. 

Customers can expect a longer delivery time during the holiday season.

If you need your products in a hurry or have any questions regarding shipping, please contact us after having a read through the information on this page.



Once your order has been sent, you will receive an automated email with a link to a tracking page.

More tracking information may be available on USPS website.